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Wizz Air

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You must know about the Wizz Air Cancellation Policy. If you want to make changes or cancel your ticket. The airline does not refund taxes and service charges to your account after cancellation. This article will help you find a solution to your issues about flight cancellation and refund policies. 

Major Highlights of Cancellation Policy

  • If your reservation is cancelled more than 14 days before departure, the airline will impose charges of approximately 65 euros per passenger in the Wizz Club discount membership.
  • If your ticket is cancelled within 14 days of departure, a cancellation fee will be 85 euros per passenger.
  • Wizz Airlines permits you to cancel your ticket 3 hours before departure. 
    • You must cancel your ticket 3 hours before departure if you want to cancel your one-way trip. 
    • If you cancel your two-way ticket, you must request a cancellation before your first departure schedule.
  • Suddenly, if your passenger dies 30 days before the departure, then you can cancel their reservation and send a refund claim request to Wizz Airlines.
  • You must submit a death certificate copy within 7 days after making the cancellation request. 

You can claim a full refund without paying a penalty if Wizz Airlines:

  • If the airline changes your flight route.
  • Reschedule your flight.
  • Unable to land flight in your departure location.
  • Due to bad weather conditions.
  • If the airline holds your reservations for a confirmed ticket, you have two options.
    • Get a full refund
    •  Rebook your flight without paying a penalty.
  • You will get three options if your flight is delayed more than 5 hours.
    • Request a full refund.
    • You will get a full refund plus 20% credit points, which will benefit future bookings.
    • You can reschedule your flight without paying extra charges.

 Wizz Air 24-Hour Cancellation Policy

The 24-hour cancellation policy means if your Wizz Airlines reservation is canceled within 24 hours of booking, then you will get a full refund. The airline will provide a full refund if your ticket was booked at least seven days before the planned departure.

Wizz Air cancellation fee is required as per policy

You will have to pay a cancellation fee when you cancel your ticket. The type of ticket and the departure location determine the different cancellation charges. 

  • Airlines charge a Euro 65 cancellation fee if you cancel your ticket 14 days or more before departure.
  • If you want to cancel your reservation less than 14 days before departure, Airlines charge an 85 Euro cancellation fee.
  • Domestic and Long Haul Flights or less than 1500 km If a flight is canceled 30 days or more before departure, the Airline cancellation charge is 60 euros per ticket.
    • If the flight has been canceled between 3 days to 30 days before your departure schedule, then you must pay 120 Euros.
    •  There is a 150 euro cancellation fee per flight ticket if a flight is canceled less than three days before departure.
  • If your departure location is more than 1500 km.

Days before the departure 

Cancellation fee

More than 30 days

120 Euro 

Between 3 to 30 days before departure

200 Euro 

Less than three days before departure

250 Euro

Different Ways To Cancel A Wizz Air Flight

This Airline cancellation process is very straightforward, but you should cancel your ticket 3 hours before departure. Wizz Airlines gives you various options where you can cancel your reservation.

Through An Online Method

  • Go to Wizz Airlines and log in to your account. Remember that all your information should be correct.
  • Click the “My Account” section, available at the top of the corner of the website.
  • Navigate to the “Manage Booking” page and watch all your confirmed reservations.
  • Select the confirmed reservation that you want to cancel.
  • Enter the passenger name and details of whose flight you want to cancel.
  • Complete the payment settlement after clicking the “confirm & save” changes button.

Through The Calling Method

You can get help from Wizz Airlines customer care staff regarding flight cancellation at this number: 00358 931 585 800. They are active 24X7 hours every day for its passengers. At the time of the call, make sure you have your flight number and your basic details in your hand. 

By Airport Method

You can also cancel your reservation by visiting the airport directly. Go to the direct ticket counter and get guidance from an available representative about flight cancellation. You must pay the charges, carry documents like a flight reservation ticket and any government ID, and print the payment history. 

Wizz Air Refund Policy

Can I get a refund after canceling my reservation? Not fully sure, but if your reservation is eligible for a refund, then you will get a refund. All tickets are not eligible for refund. It's based on your ticket type and destination. 

  • After ticket cancellation, you will not receive the fees, charges, and service taxes.
  • Some refundable fares on certain destinations may be a refund option available only via the Call Center.
  • The refund process is usually done within 10 working days after making the refund request.

There are some service charges are nonrefundable:

  • Wizz Air discount club membership.
  • Service charges on Wizz Flex tickets.
  • You can request a refund through a third party or travel agent.
  • If a travel agent makes your reservation, then you should keep in touch with them.
  • Basic and Wizz discount club fare tickets are generally refundable.
  • Flex Fare Tickets You can change or cancel your reservation up to 3 hours before departure; it's free.

How do you request a refund from Wizz Air?

There are many ways where you can send a “refund claim” request and get a refund. Getting a refund is not a big deal. You can easily receive your refund after cancellation. You must contact the Airlines in that case if you do not receive money back into your account after canceling your reservations.

Different ways to get a refund from Wizz Air

Via Website Method

  • Type in your browser Wizz Air Airline” and log in to your A/C with the correct information.
  • Select the reservation that you want to cancel.
  • Fill in the last and first name, including the flight number.
  • Once the information has been completed, press the "confirm cancel" button.
  • Quickly send the “Refund claim” request according to Wizz Airlines's terms & conditions.
  • Follow on-screen prompts while making the refund request.
  • The last step is to click the “refund” button, and then you will receive an automatic refund within 7 business days.

Through The Calling Method

  • If you cannot connect to online support teams, you have another option, which is the calling method. Call their offline support staff at 00358 931 585 800 and follow their instructions to get a refund.
  • After reaching the Wizz Airlines website, go directly to the “Contact Us” tab.
  • Dial the number which is displayed on your screen and make a call.
  • Then, you will connect to a live person, and you can request a refund.

In The Airport

If your payment was made in cash mode and you wish to cancel your ticket, then you must go to the nearby airport, where you will interact with their staff, who will help you resolve your query regarding a refund.



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