Swoop Airlines Cancellation and Refund Policy

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Swoop Airline does not give you a refund after ticket cancellation if the ticket is cancelled over 24 hours or six days before departure. This airline is very strict about transferring tickets to other passengers. All cancellation fees are different; it depends on your ticket type. If your ticket is cancelled within 24 hours after the confirmed ticket, it will be cancelled without paying fees. You can cancel your ticket by website or app. To get more information about the cancellation policy, you should visit their website and read the cancellation policy.

What are the Guidelines under the Swoop Airline Cancellation Policy?

Are you also planning to cancel your ticket? Before cancelling the reservation, you should read the Swoop Airline cancellation policy. Follow some of the rules given below to cancel the ticket. You must contact customer service staff at the time of cancellation.

• If the ticket is cancelled within 24 hours of booking, you will get a full refund without deducting cancellation charges.
• You can get a full refund after cancellation if you book a ticket seven before departure.
• If your dashboard shows “no-show,” it means you are not eligible for a refund after the cancellation.
• If the flight is cancelled by the airline, then they will give you two options: firstly, rebook the flight, and second, cancel your flight and get a full refund.
• You can cancel your ticket by visiting the website app, calling their customer care number, and directly emailing them.
• This airline does not allow you to transfer your ticket to another person.

What is Swoop Airlines' 24-hour Cancellation Policy?

The 24-hour ticket cancellation policy gives you an offer to cancel your ticket and get a full refund without reducing cancellation fees. Keep in mind if you want to take advantage of this, then you will have to cancel your ticket within 24 hours after booking or book a ticket seven days before departure. It applies to all types of tickets.

• Your ticket should not be included in any discount fare or reward reservation.
• The flight must be operated by Swoop Airlines.
• Flights can be cancelled through a website, app, phone call, or ticket counter. But the online method is the best way to cancel your ticket within 24 hours of booking.

How to cancel Swoop Airlines Flight Tickets?

Swoop Airlines gives you various options for ticket cancellation under their ticket cancellation policy. These options are valid for a refund.

Via website:

• You can cancel your ticket by visiting their official website and going to the “Manage booking” tab, where you can cancel your ticket. Follow the steps below for ticket cancellation through the website.
• Search Swoop Airlines in your browser and go to the official website.
• After visiting the website, fill in your login details.
• Click the “Manage booking or My trip” option.
• Fill in your last name and flight booking number, which is mentioned on your E-reservation ticket.
• Choose the flight option.
• Follow the pop-up instructions to check the refund amount after the cancellation.
• Hit the cancellation button.
• When your cancellation process is done, they will send you an email regarding the cancellation ticket.

Contact with their Agents:

If you are uncomfortable cancelling your ticket through the website. So you can chat with their representative. They are available 24*7 hours daily and reply to your text quickly. Here are a few steps to cancel your ticket by chat process.

• Browse the official website.
• Find the “Need help” option; it is mentioned on the website's homepage.
• Click the “chat with us” option.
• After clicking this, you will be eligible for a chat with their customer representative.
• Send them your flight details and personal details.
• Then, send a cancellation request.
• After receiving a cancellation request, they will send you a process regarding your request.
• If you are facing any problems, you can send a query through the “chat with us” option.

By Email

• Visit the Swoop Airlines website.
• Find the “Need help” section and click it; it is mentioned on the homepage.
• Hit the “email us” option.
• After hitting the button then, click the “Send us message” option.
• Choose the “previous flight” option.
• Then, it automatically opens the cancellation form.
• Fill in the name, email, phone number, and flight booking number.
• After sending details, they will send you the fees and the steps for the cancellation process.

How Much is the Swoop Airlines Cancellation Fee?

• If you are not covered by free cancellation, then you will have to pay cancellation charges. Keep in mind all charges are different; it depends on our ticket type and destinations.
• If the ticket is cancelled after 24 hours of booking, then you will have to pay a cancellation fee.
• Tickets cancel within 24 hours after booking, then you will not need to pay a cancellation fee.
• If the ticket is cancelled three days or more before the departure, then charges will apply around 150 $+ tax.
• Ticket is cancelled seven days or more from departure, then charges will apply around 100$+ tax.

What is Swoop Airlines Refund Policy?

• You can get a full refund after cancelling the ticket if the ticket is cancelled within 24 hours of booking.
• Everyone is not eligible for a refund; it depends on your ticket type.
• During COVID, the airline refunds all types of passengers' tickets if their ticket is cancelled for COVID reasons.
• You will receive a full refund after cancellation if your cancellation request is sent within 24 hours after booking.
• To get a refund, you must fill out a refund form. The refund option is available in the “manage booking” tab.
• A refund procedure exists in the same manner as the cancellation procedure.

Does Swoop Airlines allow cancellations due to Covid-19?

No, if you purchase Modifly at the time of reservation, you can make changes once, like time or date change. If the reservation is cancelled within 24 hours of booking or more than seven days before, you will not have to pay any cancellation fee.

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