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Air Canada

Table of Contents

The Air Canada baggage policy will determine your baggage allotment and fees based on your fare type, destination, and frequent flyer level. There will be additional fees if your baggage exceeds the free allowance in terms of weight, size, and/or number of items.

Air Canada Baggage Allowance—Carry-on Baggage

  • One standard bag and one personal item are allowed for carry-on luggage on Air Canada.
  • One standard carry-on bag is free.
  • Maximum dimensions: 55 x 40 x 23 cm (21.5 x 15.5 x 9 in).
  • Maximum weight There is no weight restriction, but you have to be able to fit it into the bin on your own.
  • One Complimentary Individual Article
  • maximum dimensions: 33 x 16 x 43 cm (13 x 6 x 17 in).
  • Maximum weight: There is no weight restriction
  • As an example Various bags such as backpacks, briefcases, laptop bags, sport racquets, diplomatic bags, duty-free bags, camera bags, and garment bags, among others.

Weight and Size of Carry-on

There isn't a weight restriction on carry-on luggage. You need to be able to fit your regular carry-on bag into the overhead bin without help if it is too light.

  • You are permitted to check one additional standard article for your infant if you are traveling with one.
  • Any size that exceeds the limit advised will result in extra fees.

Liquids Under Carry-On Baggage Allowance

You are permitted to pass through the checkpoint with a carry-on bag filled to the brim with liquids, aerosols, gels, creams, and pastes. Only 3.4 ounces (100 milliliters) or fewer of travel-sized containers may be used for each item.

Electronic Devices with Carry-on

These acceptance and packaging guidelines are applicable to:

  • Personal electronic devices (PEDs) include tablets, camcorders, computers, smartphones, cameras, and drones.
  • Replacement cells or battery packs are typically used for power tools, power banks, cameras, cellphones, drones, and other devices.

Pets as Carry-On Baggage

As long as it is small enough to fit in its carrier beneath the seat in front of you and stand, turn around, and lie down, you are free to bring your cat or small dog along in the cabin.
Just remember to notify us ahead of time as space is occasionally restricted.

A reminder that you cannot have your pet in the cabin with you if you:

  • Are an unaccompanied minor
  • Are seated in an exit or bulkhead row
  • Require the use of a medical device that needs to be stowed underneath the seat
  • Are travelling in our Premium Economy cabin, as the layout of Premium Economy seats does not allow for the safe stowage of a pet carrier.

Air Canada Baggage Allowance—Checked Baggage

According to Air Canada's baggage policy, Basic Economy fares may be subject to a cost starting with the first checked bag. The Baggage Calculator on Air Canada can be used to determine your free allotment and excess baggage fee.

Air Canada Baggage Fees—Excess Baggage

  • Bags weighing 50 to 70 lb (23 to 32 kg) are accepted as overweight.
  • Bags measuring 63 to 115 in (160 to 292 cm) are accepted as oversized.

Travel within Canada

  • Overweight or oversized bag: $100.00 - $120.00
  • Overweight and oversized bag: $100.00 - $120.00 (single fee)

Travel between Canada and the U.S.

  • Overweight or oversized bag: $100.00 - $120.00
  • Overweight and oversized bag: $100.00 - $120.00 (single fee)

Travel between the U.S. and Mexico/Costa Rica/Caribbean/Bermuda

  • Overweight or oversized bag: $100.00
  • Overweight and oversized bag: $100.00 (single fee)

Travel between Canada and other international destinations

  • Overweight or oversized bag: $100.00
  • Overweight and oversized bag: $100.00 (single fee)

How to Pay Air Canada Baggage Fees?

When you check in for your flight, you can pay any relevant baggage fees:

  1. Online
  2. on your smartphone
  3. At an Air Canada check-in counter
  4. At the airport
  5. At one of our self-service check-in kiosks

Cash Payments Not Accepted at Some Airports

Please note that cash payments are not accepted at:

Air Canada airport counters in the United States

Air Canada counters located at the following Canadian airports:

  • Calgary (YYC)
  • Edmonton (YEG)
  • Fort McMurray (YMM)
  • Halifax (YHZ)
  • Montréal (YUL)
  • Ottawa (YOW)
  • Quebec City (YQB)
  • Saskatoon (YXE)
  • St. John’s (YYT)
  • Toronto Island (YTZ)
  • Toronto Pearson (YYZ)
  • Vancouver (YVR)
  • Victoria (YYJ)
  • Winnipeg (YWG)

Air Canada Musical Instruments Policy

You can check baggage, carry-on, or reserve a seat for your musical instruments according to Air Canada's baggage regulations.

Carrying on musical instruments in your luggage

If your musical instrument meets the carry-on size restrictions, you are permitted to bring it on board along with your carry-on luggage. Examples of acceptable musical instruments include flutes, violins, guitars, and more.

  • It fits in the overhead bin securely or
  • It securely tucks beneath your front seat.

Musical Instruments available for a fee

You can purchase a seat for your musical instrument at a 50% discount on the quoted fare (including the lowest fare available) if it exceeds the size restrictions for carry-on luggage. Your musical instrument, however, will be accommodated in the Economy/Premium Economy Class if you are traveling in Signature Class.

Instruments of Music as Checked Baggage

If you are unable to carry your musical instrument with you, you can also check in with it.

  • Since your musical instrument will probably be subjected to drastic variations in temperature and pressure, pack it safely in a rigid and/or hard-shell container made especially for transporting such things. Make sure the strings are slack to avoid any possibility of harm.
  • You will be checking your musical instrument as a separate item of luggage.
  • You will be required to pay extra fees if the number of bags you have exceeds the maximum number specified in your fare.

Air Canada Sports Equipment Policy

The majority of sporting goods is allowed as part of your free checked baggage allotment under Air Canada's baggage regulations.
Registering your sports goods with Air Canada Reservations, your travel agent, or Air Canada Vacations is required at least 24 hours prior to the departure of your journey.
Sporting goods that Air Canada will allow for checked luggage include (but are not limited to):

  • Cycles
  • Golf Clubs
  • Wakeboards, wave skis, kiteboards, paddleboards, and surfboards
  • Inflatable sports balls and bowling balls
  • snowboards and skis
  • Sleds with Skeletons
  • Scuba diving equipment
  • Racquets (badminton, squash, tennis, table tennis)
  • Pole Vaults and javelin
  • Parachutes and parachuting equipment
  • Kayaking equipment
  • Inline Skates (Roller Blades)
  • Ice Skates
  • Hockey/lacrosse/ cricket/ringette equipment
  • Hammer (Athletic)
  • Firearms used for sporting activities
  • Fencing equipment
  • Equestrian equipment
  • Climbing gear
  • Broomball/curling equipment
  • Boogie boards, skim-, speed- and skateboards
  • Boating/Fishing equipment
  • Bat and balls
  • Avalanche rescue equipment
  • Archery equipment – bows and arrows

Air Canada Baggage Delay/Damaged Policy

Inform the baggage service representative of the airline that operated your last flight if, upon arrival, you are unable to find your checked luggage.

  • Your contact data, boarding pass details, baggage claim stubs, and the description and contents of your baggage will all be required.
  • A Word Tracer incident report will be generated using this data.
  • Through the Word Tracer website, you can check or update the status of your baggage.
  • Please call Air Canada's Central Baggage Office right away at this toll-free number if you failed to finish the incident report:
    (2247) 1-888-689-BAGS. The U.S. and Canada lines are staffed around-the-clock.

You will need to complete the Baggage Tracing form (available through Air Canada's Baggage Issues part of the Let Us Know form) if your luggage is still missing after three days.

Air Canada Baggage Tracker for Lost Items

Customers may now track their mobility aid and baggage on domestic flights using the Air Canada mobile app. This is made possible by the same tag scanning information that Air Canada staff members utilize at every step of handling these goods. During final development, the tracking tool will first be accessible to customers traveling inside Canada.

  • Customers who are required to check mobility aids will have the ability to monitor the mobility aid's movement and verify that it is securely loaded prior to the aircraft's departure, in accordance with Air Canada's enhanced accessibility procedures.
  • The "What's Next" function of the tracker notifies users of what to do with their possessions after they arrive at a transfer point or the end of their trip. It also provides details on where consumers may pick up their bags, such as the number of the airport baggage carousel.
  • In addition to the current text or email notifications, the app can notify users of delayed baggage in the rare event that it occurs. It also makes it simple for users to report delayed baggage from their smartphone and schedule delivery, saving them time while waiting at the baggage assistance counter or on the carousel. Clients will receive an email confirming receipt of the report along with a file number and a link to check for any modifications.

Tracing Missing Luggage After 3 Days

Air Canada Central Baggage Tracing Team will take over when you promptly complete the Baggage Tracing form using their Baggage Issues part of the (Let Us Know formExternal) site which may not meet accessibility criteria and/or language preferences.
Accurately list all objects and contents on the Delayed Baggage form on the Let Us Know form, regardless of their monetary value, in order for our Central Baggage Tracing Team to successfully reconnect you with your property.

Refunds and Reimbursements for Delayed, Damaged, & Lost Bags

When it comes to delayed baggage, the information in this section outlines what you need to know and what to do next.

The first thing you should do if you get to your destination and cannot find your checked luggage is to inform an airline baggage service representative of the situation. Take a look at a hypothetical scenario.

What the baggage service representative will need from you is:

  • Your details for communication.
  • A thorough explanation of your belongings and baggage.
  • Your stubs from baggage claim.
  • The boarding passes you have.

While you're still at the airport, it's the best moment to report any damage to your bags.

Just proceed to the Air Canada Baggage Service Counter and promptly inform one of our workers about the situation.

They can even give you new luggage before you depart the airport in Canadian airports where the service is offered.

Claiming Refunds/Compensations for Delayed/Damaged/Lost Baggage

You’ll need to supply the following information to support your claim for reimbursement:

  • Flight information
  • Your WorldTracer incident report number
  • Upload all original receipts
  • Baggage tags or baggage claim stubs
  • Boarding passes

Note: Claims must be submitted within 21 days from the date on which you received your baggage or they will not be processed.

Damaged, Delay, or Lost Item Policy For Mobility Aid

Please take the following actions to report any damage you find to your wheelchair or other mobility assistance when you get to your destination:
Right after you arrive, submit a report at the Baggage Claim area. Kindly get in touch with the Air Canada Baggage ClaimsExternal site as soon as possible, as it might not comply with accessibility standards or language preferences, if you are unable to submit a report upon arrival.
To enable us to handle your claim, please supply the supporting documentation specified in the Baggage Claims form above.
One must make a formal claim within seven days of receiving mobility aid, as each case is evaluated separately.

Claims for Such Mobility Aid

Central Baggage Office: 1 888 689-BAGS (2247) – Toll free, open from 05:00 to 23:00 ET, 7 days a week within Canada or the United States.
Fax: 1 800 237-3563 or 514-422-2900

Conclusion

It's not difficult to understand Air Canada airline baggage rules and taxes. You may travel with confidence and steer clear of surprises at the airport by being aware of the fundamentals about baggage allowances, costs, and how to get in touch with customer support. To save baggage fees, make sure to review the restrictions of your particular airline before packing and think about signing up for frequent flyer programs or utilizing credit card advantages.

Frequently Asked Questions on Air Canada Baggage—Fees, Policy, Allowance

1. What are the Economy Class baggage fees on Air Canada?

Ans. The first two bags checked in Economy Class with Air Canada cost USD/CAD 30 and USD/CAD 50, respectively, on itineraries between the USA and Mexico.
• On journeys between the USA and Europe, Canada and Europe, and inside the USA, USD/CAD 0 and USD/CAD 100.
• 30 USD/CAD and USD/CAD for Canadian routes.

2. What is the checked baggage fee for Comfort and Flex fares on Air Canada?

Ans. For the first two bags on Comfort and Flex prices, Air Canada charges the following checked baggage fees:
• On domestic (Canada), U.S., Mexico, and Caribbean itineraries, USD/CAD 0 and USD/CAD 50.
• On European routes, USD/CAD is 0 and USD/CAD is 100.

3. What weight limits apply to baggage on Air Canada?

Ans. The following are the weight restrictions for bags on Air Canada:
• A typical carry-on bag There is no weight restriction as long as you can put it in the overhead bin by yourself.
• Bags checked 23 kg/50 lb in Economy Class.
32 kg/70 lb in upper grades.
Overweight (70 lbs./32 kg) bags will not be allowed.

 

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