Loading Policies...
Air Canada

Table of Contents

Air Canada Airlines has an Air Canada Refund Policy in case you find yourself in a position where you are unable to continue your trip. Thus, you are able to claim your refund via Air Canada. In this article we will discuss Air Canada refund policy in detail. 

Air Canada Cancellation Policy

All customers have 24 hours from the time of the original reservation to cancel the reservation without being charged a fee. cancellation fee, regardless of the price specified.

Basic Economy Tickets 

Air Canada will not allow you to cancel a Basic Economy ticket unless it is cancelled within 24 hours of purchase. 

Non-refundable tickets 

Standard, Flex and Non- flexible Business or Premium Economy fares are all classified as non-refundable. You will be charged an Air Canada flex refund fee for cancelling your ticket. The price is charged according to the type of ticket you have purchased. After payment, you can use the zero value of your ticket for future trips if your new trip starts earlier than  one year from the date of issue of the original ticket and you have cancelled the original ticket before departure on the first flight. 

Note - Non-refundable tickets are still refundable if the pass is cancelled by a medical emergency. Supporting documents are required. 

Refundable tickets 

Flexible premium economy or business convenience are subject to full refund. If you have purchased one of these tickets, you can cancel your flight at any time before departure and a refund will be issued to your primary credit card within 7 days (must appear on your bills in cycles number 1-2). 

Award tickets 

If you have booked an award ticket with Air Canada more than 24 hours have passed, the cancellation fee is $0-$150 (depending on award type) for those who cancel on the flight they come. $0 to $175 (depending on payment type) for those cancelling through the Aeroplan Call Centre. Air Canada 100k Altitude Super Elite pass holders will not be charged a cancellation fee.

Aeroplan change fee 

Aeroplan Change fees are as follows, depending on the fare category and the destination:



                      Aeroplan change fee

WHEN

CHANGE FEES

Before the day of the flight

$0 to $100

On the day of the flight

$0 to $150

 

Here are the Aeroplan change fees for an Aeroplan flight reward, per direction and per ticket, in economy:







            Air Canada Aeroplan Change Fee

CLASS

PRICE

BEFORE THE DAY OF THE FLIGHT

ON THE DAY OF THE FLIGHT

Economy

Standard

$100

$50 to $150

Economy

Flex

No fee

$50to $100

Economy

Latitude

No fee

No fee







                          Aeroplan change fee in premium economy

CLASS

PRICE

BEFORE THE DAY OF THE FLIGHT

ON THE DAY OF THE FLIGHT

Premium Economy

Lowest price

$100

$50 to $100

Premium Economy

Flexible

No fee

No fee





                  Aeroplan change fee in first class 

CLASS

PRICE

BEFORE THE DAY OF THE FLIGHT

ON THE DAY OF THE FLIGHT

First class

Lowest price

$100

$0to $100

First class

Flexible

No fee

No fee


How to cancel Air Canada flights? 

Here is the procedure to cancel air Canada flights - 

Step 1: Log into your account on the Air Canada home page and select Manage Bookings. 

Step 2: Select the reservation you want to cancel and click the Cancel Reservation link. 

Step 3: Once you have confirmed and completed your cancellation, a confirmation email will be sent to the email you provided when ordering and you will receive a refund for the remaining amount after cancellation fees.

Air Canada refund policy 

The amount of refund you get depends on a number of factors, including who cancelled the flight, the type of payment and when it was cancelled. According to Air Canada's refund policy: 

  • If you cancel your flight within 24 hours of booking, and there are 7 days left before your flight, you will not pay a penalty and you can take your flight. 
  • Full refund You can make a full refund for unused tickets cancelled by the airline without notice within a reasonable time. 
  • If your flight is delayed by more than three hours, you can request a refund. 

Aeroplan refund fee 

Here are the Aeroplan refund or cancellation per ticket, in economy as per Aeroplan refund policy -              





                                Aeroplan refund fee 

CLASS

PRICE

CANCELLATION THROUGH AIRCANADA.COM

CANCELLATION THROUGH AEROPLAN/CONTACT CENTER

Economy

Standard

$150

$175

Economy

Flex

$75

$125

Economy

Latitude

No fee

No fee


Here are the Aeroplan Flight refund fees per ticket, in premium economy as per Aeroplan refund policy - 


                          Aeroplan Flight refund fees

CLASS

PRICE

CANCELLATION THROUGH AIRCANADA.COM

CANCELLATION THROUGH AEROPLAN CONTACT CENTER

Premium Economy

Lowest price

$150

$175

Premium Economy

Flexible

No fee

No fee


Here are the Aeroplan Flight /refund fees, per ticket, in business class as per Aeroplan refund policy      

                                Business Class Refund Fees

CLASS

PRICE

CANCELLATION THROUGH AIRCANADA.COM

CANCELLATION THROUGH AEROPLAN CONTACT CENTER

Business

Lowest price

$150

$175

Business

Flexible

No fee

No fee


Here are the Aeroplan Flight refund fees, per ticket, in First Class as per Aeroplan refund policy - 

                              Aeroplan Flight refund fees

CLASS

PRICE

CANCELLATION THROUGH AIRCANADA.COM

CANCELLATION THROUGH AEROPLAN CONTACT CENTER

First class

Lowest price

$150

$175

First class

Flexible

No fee

No fee


How to get a refund from Air Canada? 

As per Air Canada refund policy, you have several options to get a refund from Air Canada -   

  • via email - Air Canada offers several ways to contact them. If you have any problems or would like to request a refund, please contact Air Canada - CustomerCare.ServiceClient@aircanada.ca. This is the Air Canada email address for refunds. 
  • On the website - Information is available on the official website and you can also get a refund from the website. 
  • By phone - You  have to ask for a refund after you cancel the ticket. You can go with a phone number. And you will get the answer - +1(888)748-0704. You can call them and they will help you with Air Canada's refund policy. 

Conclusion 

Air Canada's refund policy is simple and easy to cancel and ensures customer satisfaction. Refunds are available for cancellations made within 24 hours of booking or 7 days prior to departure. There is no cancellation fee within 24 hours of purchase, and special circumstances, such as weather-related cancellations or missed flights, are included in the full price. 

FAQs 

What is the refund policy of Air Canada? 

Air Canada's return policy is flexible. Refunds are available for cancellations made within the specified periods. Refundable tickets can be refunded if cancelled 7 days before the flight, but non-refundable tickets can be refunded under certain conditions. 

How can I cancel the flight and get a full refund?

You can cancel your flight and request a full refund by following Air Canada's guidelines, such as cancelling within 24 hours of booking or 7 days prior to flight and contacting customer service for assistance. 

How do I request payment for the flight? 

You can request a refund by contacting Air Canada via email, website, phone or social media, providing the necessary information and following the procedures outlined in their return policy.



RELATED POSTS CANCELLATION POLICY

Air Canada Cancellation Policy

How To Cancel an American Airlines Flight

Spirit Airlines Refund Policy

Southwest Airlines Refund Policy

United Airlines Refund Policy